These rules govern the use of the website and obtaining dietitian services. By using our site, you automatically agree to these rules and undertake to follow them.
1. General provisions
The site provides informational and consulting services in the field of dietetics and healthy nutrition. All materials on the site are informational in nature and do not replace a full medical consultation.
Before starting any diet or changing your diet, be sure to consult with a doctor, especially if you have chronic diseases.
2. Registration and personal account
To receive personal consultations, you need to register and create a personal account. When registering, you undertake to:
• Provide accurate and up-to-date information about yourself
• Maintain the confidentiality of your account credentials
• Immediately report suspicions of unauthorized access
• Take responsibility for all actions performed under your account
3. Services and consultations
Our services include:
• Individual nutrition consultations
• Creating personal diets and menus
• Support and adjustment of nutrition plans
• Educational materials about healthy lifestyle
• Online and offline consultations
All recommendations are provided based on the information you provide about your health and dietary preferences. The accuracy of diagnosis and effectiveness of recommendations depends on the completeness and accuracy of the data provided.
4. Payment for services
Payment for services is made according to the current price list. Payment terms:
• Payment is made before providing the service
• Cashless payments with Visa/MasterCard cards are accepted
• Refunds are possible in cases provided by law
• Prices may change with prior notice to clients
5. Cancellation and rescheduling of consultations
Consultation cancellation rules:
• Free cancellation 24 hours before consultation
• Cancellation less than 24 hours - 50% of cost
• No-show without notice - 100% of cost
• Rescheduling possible no more than 2 times
• Emergency cases are considered individually
6. Prohibited actions
When using the site, it is prohibited to:
• Transfer your account to third parties
• Publish false or offensive information
• Violate copyrights to site materials
• Use automated means to collect information
• Attempt to gain unauthorized access to the system
• Distribute malicious software
7. Responsibility of parties
Our responsibility:
• Providing quality services according to dietetics standards
• Protecting the confidentiality of your personal data
• Following ethical norms and professional standards
• Timely notification of changes in services
Your responsibility:
• Providing accurate information about your health condition
• Following recommendations and prescriptions
• Timely payment for services
• Reporting changes in health condition
8. Copyright
All site materials (texts, images, videos, nutrition programs) are protected by copyright. Use of materials without written permission is prohibited.
Quoting materials is allowed with mandatory indication of the source and link to the site.
9. Changes to rules
We reserve the right to make changes to these rules. Users will be notified of significant changes in advance via email or site notifications.
Continued use of the site after changes are made means your agreement to the new rules.
10. Contact information
For questions about site usage rules, contact:
Email: info@dietolog.ua
Phone: +38 (050) 123-45-67
Address: Kyiv, Khreshchatyk St., 1, office 100
Last updated: June 18, 2025