Privacy policy

This Privacy Policy describes how we collect, use and protect your personal information when using our website and dietitian services. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with applicable Ukrainian legislation and GDPR requirements.

1. Collection of personal data

We collect personal data that you voluntarily provide to us when:

• Registering on the site and creating a personal account
• Making an appointment with a dietitian
• Filling out contact forms and health questionnaires
• Subscribing to our newsletter of useful materials
• Leaving reviews and comments

Such data includes: first name, last name, phone number, email, date of birth, health information, dietary preferences and restrictions, nutrition goals.

2. Use of personal data

Your personal data is used exclusively for:

• Providing quality nutrition consulting services
• Creating individual diets and nutrition plans
• Maintaining medical documentation and consultation history
• Contacting you for appointment confirmations and reminders
• Sending useful materials about healthy nutrition (with your consent)
• Improving the quality of our services

3. Protection of personal data

We apply modern technical and organizational measures to protect your personal data:

• SSL encryption to protect data transmission
• Secure data storage on protected servers
• Limited access to personal data only for authorized personnel
• Regular backup and security system updates
• Staff training on information security basics

4. Data transfer to third parties

We do not sell, exchange or transfer your personal data to third parties without your explicit consent, except in cases:

• When necessary for providing medical services (referrals to other specialists)
• When there are legal requirements from government agencies
• To ensure security and prevent fraud
• With your written permission

5. Your rights

In accordance with legislation, you have the right to:

• Access your personal data and obtain a copy of it
• Correct inaccurate or incomplete data
• Delete personal data ("right to be forgotten")
• Restrict processing of your data
• Transfer data to another controller
• Withdraw consent to data processing at any time

6. Contact information

If you have questions about this Privacy Policy or the processing of your personal data, contact us:

Email: privacy@dietolog.ua
Phone: +38 (050) 123-45-67
Address: Kyiv, Khreshchatyk St., 1, office 100

We are committed to responding to your request within 30 days of receiving it.

Last updated: June 18, 2025